Comcast.
COmcast.
COMcast.
COMCast.
COMCAst.
COMCASt.
COMCAST.
COMCAST!!!!
Last month my bill more than doubled. It was $120 for tv, internet and phone, but they started billing me $270.
I called and told them to get bent, that the service wasn't worth the $120 I was paying and it sure as hell wasn't worth $270. He claimed that was what the service was "worth" and that I had been getting a promotion price for the last 18 months.
After two days of calls to management, the guy said he'd re-issue the bill and put us back to the $120 price.
He lied. They never re-issued the bill and they withdrew the full $270 bucks. When I called to complain, they claim there was no record of that two day ordeal on my account. No notes. No records. Nothing.
To top it off, for the last three weeks the phone and internet service has been off more than it's been on. The morons, of course, kept blaming it on my configuration or the modem, but it's their lines that are the problem. (I had a tech out here today that confirmed that for me.)
Thanks to the illegal monopoly that Comcast has setup with the city I live in (the city gets a kickback to keep other cable co's out) I have zero options and Comcast has zero incentive to do anything to fix their broken system.
My next step is to contact the Better Business Bureau and the states attorney General to see if I have some recourse.
FSCK them.
FSCK them all up their stupid asses with a big rubber dick.
